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About us

A Birmingham organisation providing more than a room

Victoria Housing Limited provides supported accommodation across Birmingham for adults who need somewhere safe to live and practical support to move forward. We combine good-quality, properly managed housing with regular support from a team that knows our residents.

Our approach

Accommodation and support, together

A room on its own rarely changes somebody's circumstances. Our residents receive accommodation alongside regular support sessions, welfare checks and practical help with the things that make independent living possible — budgeting, daily routines, accessing services and planning ahead.

We work with charities, local authorities, support workers and other professionals, and we also accept applications directly from people who need accommodation. Every referral is individually assessed so we can be honest about whether we are the right organisation to help.

Victoria Housing does not charge residents a separate service charge for the support we provide.

A comfortable communal living area in Victoria Housing supported accommodation

What matters to us

How we work

Person-centred

We take time to understand each resident's circumstances rather than applying a single template to everybody.

Safe and well managed

Properties are maintained, inspected and managed properly, with clear points of contact for residents and professionals.

Respectful

Many of the people we support have had difficult experiences of housing. We aim to be calm, clear and dependable.

Focused on progression

Our aim is that residents leave more confident and better equipped for independent living than when they arrived.

Our accommodation standard

What residents can expect

Facilities vary between properties, and specific features are confirmed at the point of assessment. Typically our accommodation includes:

  • Furnished bedrooms
  • Modern kitchens
  • Comfortable communal areas
  • Regular communal-area cleaning
  • Modern furnishings
  • Suitable bathroom facilities
  • Property management and maintenance
  • Support from the Victoria Housing team

Speak to the Victoria Housing team

Whether you need accommodation, want to refer somebody, or have a property you would like us to consider, our team is here to help.

0121 740 0001Office hours: Monday–Friday, 10:00am–6:00pm